고객지원

Our smart reading pens are compatible with the latest OID 3.0 and OID 4.0 technologies, ensuring ultra-fast response times and high recognition accuracy across various paper textures.

For custom branding on existing molds, the MOQ is typically 1,000 units. For fully customized ID designs and new molds, the MOQ may vary based on the complexity of the project.

Yes. As a vertically integrated manufacturer, we provide deep customization options, including memory size (up to 32GB), Bluetooth/WiFi connectivity, and custom firmware logic to match your specific learning ecosystem.

We provide partners with professional OID coding services and printing guidance. We can either provide the coded files for your printer or handle the entire printing and production process through our partner publishers.

Absolutely. We support various encryption methods to protect your proprietary audio files and digital content from unauthorized copying or distribution.

Our factory is ISO 9001 certified. All products comply with CE, RoHS, FCC, and REACH standards. We also support specialized testing such as EN71 and ASTM based on your target market requirements.