Assistance

Assistance Partenaire Mondiale

Assistance Technique B2B et Service Partenaire

En tant que fabricant OEM/ODM dédié, nous fournissons à nos partenaires mondiaux une documentation technique complète, un accès aux SDK et une assistance d'ingénierie personnalisée pour l'intégration OID et la personnalisation des produits.

Base de Connaissances Partenaire

Trouvez des réponses aux questions techniques courantes concernant la technologie OID, la personnalisation OEM et la synchronisation de contenu.

What OID technology version do your reading pens use?

Our smart reading pens are compatible with the latest OID 3.0 and OID 4.0 technologies, ensuring ultra-fast response times and high recognition accuracy across various paper textures.
What is the minimum order quantity (MOQ) for OEM orders?

For custom branding on existing molds, the MOQ is typically 1,000 units. For fully customized ID designs and new molds, the MOQ may vary based on the complexity of the project.
Can we customize the pen’s hardware and firmware functions?

Yes. As a vertically integrated manufacturer, we provide deep customization options, including memory size (up to 32GB), Bluetooth/WiFi connectivity, and custom firmware logic to match your specific learning ecosystem.
How do we print books that work with your pens?

We provide partners with professional OID coding services and printing guidance. We can either provide the coded files for your printer or handle the entire printing and production process through our partner publishers.
Is our content protected on the pen?

Absolutely. We support various encryption methods to protect your proprietary audio files and digital content from unauthorized copying or distribution.
What international certifications do your products hold?

Our factory is ISO 9001 certified. All products comply with CE, RoHS, FCC, and REACH standards. We also support specialized testing such as EN71 and ASTM based on your target market requirements.

Assistance Partenaire

Demande d'Assistance Technique OEM/ODM

Pour les demandes de production de masse, l'aide à l'intégration technique ou les demandes de certification, veuillez remplir le formulaire ci-dessous. Notre équipe d'ingénierie répond dans les 24 heures ouvrables.

Kidkey Union Support Team

Bureau 1508, Bloc A, Bâtiment du siège Huafeng, N° 288 Xixiang Avenue, Baoan, Shenzhen

WhatsApp: +8613686469587

[email protected]

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Assistance

Assistance Technique B2B et Service Partenaire

Base de Connaissances Partenaire

What OID technology version do your reading pens use?

What is the minimum order quantity (MOQ) for OEM orders?

Can we customize the pen’s hardware and firmware functions?

How do we print books that work with your pens?

Is our content protected on the pen?

What international certifications do your products hold?

Demande d'Assistance Technique OEM/ODM

Kidkey Union Support Team

Besoin d'une Réponse Technique ou de Commande Rapide ?

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