Dukungan

Dukungan Mitra Global

Dukungan Teknis B2B & Layanan Mitra

Sebagai produsen OEM/ODM yang berdedikasi, kami menyediakan mitra global kami dengan dokumentasi teknis lengkap, akses SDK, dan dukungan teknik yang dipersonalisasi untuk integrasi OID dan kustomisasi produk.

Basis Pengetahuan Mitra

Temukan jawaban untuk pertanyaan teknis umum mengenai teknologi OID, kustomisasi OEM, dan sinkronisasi konten.

What OID technology version do your reading pens use?

Our smart reading pens are compatible with the latest OID 3.0 and OID 4.0 technologies, ensuring ultra-fast response times and high recognition accuracy across various paper textures.
What is the minimum order quantity (MOQ) for OEM orders?

For custom branding on existing molds, the MOQ is typically 1,000 units. For fully customized ID designs and new molds, the MOQ may vary based on the complexity of the project.
Can we customize the pen’s hardware and firmware functions?

Yes. As a vertically integrated manufacturer, we provide deep customization options, including memory size (up to 32GB), Bluetooth/WiFi connectivity, and custom firmware logic to match your specific learning ecosystem.
How do we print books that work with your pens?

We provide partners with professional OID coding services and printing guidance. We can either provide the coded files for your printer or handle the entire printing and production process through our partner publishers.
Is our content protected on the pen?

Absolutely. We support various encryption methods to protect your proprietary audio files and digital content from unauthorized copying or distribution.
What international certifications do your products hold?

Our factory is ISO 9001 certified. All products comply with CE, RoHS, FCC, and REACH standards. We also support specialized testing such as EN71 and ASTM based on your target market requirements.

Dukungan Mitra

Permintaan Dukungan Teknis OEM/ODM

Untuk pertanyaan produksi massal, bantuan integrasi teknis, atau permintaan sertifikasi, silakan isi formulir di bawah ini. Tim teknik kami akan merespons dalam 24 jam kerja.

Kidkey Union Support Team

Ruang 1508, Blok A, Gedung Kantor Pusat Huafeng, Jalan Xixiang Nomor 288, Baoan, Shenzhen

WhatsApp: +8613686469587

[email protected]

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Butuh Jawaban Teknis atau Pesanan Cepat?

Kirim model, pertanyaan, dan pasar tujuan melalui formulir terstruktur — penjualan dan teknik menjawab bersama-sama, biasanya dalam satu hari kerja.

Minta Penawaran Hubungi Kami

Dukungan

Dukungan Teknis B2B & Layanan Mitra

Basis Pengetahuan Mitra

What OID technology version do your reading pens use?

What is the minimum order quantity (MOQ) for OEM orders?

Can we customize the pen’s hardware and firmware functions?

How do we print books that work with your pens?

Is our content protected on the pen?

What international certifications do your products hold?

Permintaan Dukungan Teknis OEM/ODM

Kidkey Union Support Team

Butuh Jawaban Teknis atau Pesanan Cepat?

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