Tuki

Kumppaneiden tietopohja

Löydä vastauksia yleisiin teknisiin kysymyksiin OID-teknologiasta, OEM-kustomoinnista ja sisällön synkronoinnista.

  • What OID technology version do your reading pens use?

    Our smart reading pens are compatible with the latest OID 3.0 and OID 4.0 technologies, ensuring ultra-fast response times and high recognition accuracy across various paper textures.
  • What is the minimum order quantity (MOQ) for OEM orders?

    For custom branding on existing molds, the MOQ is typically 1,000 units. For fully customized ID designs and new molds, the MOQ may vary based on the complexity of the project.
  • Can we customize the pen’s hardware and firmware functions?

    Yes. As a vertically integrated manufacturer, we provide deep customization options, including memory size (up to 32GB), Bluetooth/WiFi connectivity, and custom firmware logic to match your specific learning ecosystem.
  • How do we print books that work with your pens?

    We provide partners with professional OID coding services and printing guidance. We can either provide the coded files for your printer or handle the entire printing and production process through our partner publishers.
  • Is our content protected on the pen?

    Absolutely. We support various encryption methods to protect your proprietary audio files and digital content from unauthorized copying or distribution.
  • What international certifications do your products hold?

    Our factory is ISO 9001 certified. All products comply with CE, RoHS, FCC, and REACH standards. We also support specialized testing such as EN71 and ASTM based on your target market requirements.
Kumppanituki

OEM/ODM-teknisen tuen pyyntö

Massatuotantokyselyitä, teknisen integraation apua tai sertifiointipyyntöjä varten täytä alla oleva lomake. Insinööritiimimme vastaa 24 työtunnin kuluessa.

Kidkey Union Support Team

Huone 1508, Kortteli A, Huafeng Pääkonttori Rakennus, Nro 288 Xixiang Katu, Baoan, Shenzhen

 WhatsApp: +8613686469587

[email protected]

Tarvitsetko nopeasti teknisen vastauksen tai tilauksen tiedon?

Lähetä malli, kysymys ja kohdemarkkina jäsennellyn lomakkeen kautta — myynti ja insinööritiimi vastaavat yhdessä, tyypillisesti yhden työpäivän kuluessa.
Ostoskorisi
Sivustomme käyttökokemus paranee evästeiden ansiosta. Evästekäytäntö
Chat on WhatsApp