Brukerstøtte

Global partnertjeneste

B2B teknisk støtte og partnertjenester

Som en dedikert OEM/ODM-produsent gir vi våre globale partnere omfattende teknisk dokumentasjon, SDK-tilgang og personlig ingeniørstøtte for OID-integrasjon og produktilpasning.

Partnerkunnskapsbase

Finn svar på vanlige tekniske spørsmål om OID-teknologi, OEM-tilpasning og innholdssynkronisering.

What OID technology version do your reading pens use?

Our smart reading pens are compatible with the latest OID 3.0 and OID 4.0 technologies, ensuring ultra-fast response times and high recognition accuracy across various paper textures.
What is the minimum order quantity (MOQ) for OEM orders?

For custom branding on existing molds, the MOQ is typically 1,000 units. For fully customized ID designs and new molds, the MOQ may vary based on the complexity of the project.
Can we customize the pen’s hardware and firmware functions?

Yes. As a vertically integrated manufacturer, we provide deep customization options, including memory size (up to 32GB), Bluetooth/WiFi connectivity, and custom firmware logic to match your specific learning ecosystem.
How do we print books that work with your pens?

We provide partners with professional OID coding services and printing guidance. We can either provide the coded files for your printer or handle the entire printing and production process through our partner publishers.
Is our content protected on the pen?

Absolutely. We support various encryption methods to protect your proprietary audio files and digital content from unauthorized copying or distribution.
What international certifications do your products hold?

Our factory is ISO 9001 certified. All products comply with CE, RoHS, FCC, and REACH standards. We also support specialized testing such as EN71 and ASTM based on your target market requirements.

Partnertjenester

Forespørsel om OEM/ODM teknisk støtte

For henvendelser om volumproduksjon, teknisk integrasjonshjelp eller sertifiseringsforespørsler, vennligst fyll ut skjemaet nedenfor. Vårt ingeniørteam svarer innen 24 virkedager.

Kidkey Union Support Team

Rom 1508, Blokk A, Huafeng Hovedkvarter Bygning, Xixiang Ave 288, Baoan, Shenzhen

WhatsApp: +8613686469587

[email protected]

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Brukerstøtte

B2B teknisk støtte og partnertjenester

Partnerkunnskapsbase

What OID technology version do your reading pens use?

What is the minimum order quantity (MOQ) for OEM orders?

Can we customize the pen’s hardware and firmware functions?

How do we print books that work with your pens?

Is our content protected on the pen?

What international certifications do your products hold?

Forespørsel om OEM/ODM teknisk støtte

Kidkey Union Support Team

Trenger du et teknisk eller ordrebasert svar raskt?

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