WA: +86 136 8646 9587 [email protected]
 WA
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Sokongan

Pangkalan ilmu rakan kongsi

Cari jawapan kepada pertanyaan teknikal biasa mengenai teknologi OID, customization OEM, dan penyegerakan kandungan.

  • What OID technology version do your reading pens use?

    Our smart reading pens are compatible with the latest OID 3.0 and OID 4.0 technologies, ensuring ultra-fast response times and high recognition accuracy across various paper textures.

  • What is the minimum order quantity (MOQ) for OEM orders?

    For custom branding on existing molds, the MOQ is typically 1,000 units. For fully customized ID designs and new molds, the MOQ may vary based on the complexity of the project.

  • Can we customize the pen’s hardware and firmware functions?

    Yes. As a vertically integrated manufacturer, we provide deep customization options, including memory size (up to 32GB), Bluetooth/WiFi connectivity, and custom firmware logic to match your specific learning ecosystem.

  • How do we print books that work with your pens?

    We provide partners with professional OID coding services and printing guidance. We can either provide the coded files for your printer or handle the entire printing and production process through our partner publishers.

  • Is our content protected on the pen?

    Absolutely. We support various encryption methods to protect your proprietary audio files and digital content from unauthorized copying or distribution.

  • What international certifications do your products hold?

    Our factory is ISO 9001 certified. All products comply with CE, RoHS, FCC, and REACH standards. We also support specialized testing such as EN71 and ASTM based on your target market requirements.
sokongan rakan kongsi

Permintaan sokongan teknikal OEM/ODM

Untuk pertanyaan pengeluaran besar-besaran, bantuan integrasi teknikal, atau permintaan pensijilan, sila isi borang di bawah. Pasukan kejuruteraan kami akan menjawab dalam masa 24 jam bekerja.

Kidkey Union Support Team

Bilik 1508, Blok A, Bangunan Ibu Pejabat Huafeng, No. 288 Xixiang Ave, Baoan, Shenzhen

 WhatsApp: +8613686469587

[email protected]

Perlu jawapan teknikal atau pesanan dengan cepat?

Hantar model, soalan dan pasaran destinasi melalui borang berstruktur — jualan dan kejuruteraan menjawab bersama, biasanya dalam masa satu hari bekerja.
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